FAQs

Welcome to our FAQ section!
Here you’ll find answers to some of the most common questions about shopping with Elegant Interior.

1. What kind of products do you offer?

We offer a curated range of home décor products, including wall art, lighting, vases, mirrors, candles, textiles, and other interior accessories — all designed to bring elegance and warmth to your living spaces.

2. Do you ship across the UK?

Yes! We proudly deliver to all locations across the United Kingdom.
Shipping rates and delivery times may vary depending on your location.

3. How long will it take to receive my order?

Orders are typically processed within 1–3 working days.
Delivery usually takes 3–7 working days depending on your location and chosen shipping option.

4. Can I track my order?

Absolutely. Once your order is dispatched, you’ll receive a tracking number via email so you can follow your delivery in real time.

5. What if my item arrives damaged or incorrect?

We’re truly sorry if that happens.
Please contact our support team within 48 hours of delivery with your order number and photos of the item.
We’ll arrange a replacement or refund as quickly as possible.

📧 Email: support@elegantinterior.co.uk

6. What is your return policy?

We accept returns within 14 days of delivery for most items, provided they are unused and in their original packaging.
Please review our [Return & Exchange Policy] for full details.

7. Do you offer international shipping?

At the moment, we only ship within the United Kingdom, but we’re working on expanding our international delivery options soon!

8. How can I contact you?

You can reach our team via email or phone during business hours:

📧 Email: info@elegantinterior.co.uk
📞 Phone: +44 (0)20 1234 5678
🕒 Hours: Monday – Friday: 9:00 AM – 6:00 PM

9. Do you offer gift wrapping or custom décor suggestions?

Yes! We offer gift wrapping on selected items and personalized décor recommendations upon request.
Just reach out to our team before placing your order.

10. How can I stay updated on new arrivals and offers?

Follow us on our social media pages and subscribe to our newsletter to receive updates, styling tips, and exclusive offers.

✨ Instagram: @elegantinterior.uk
📘 Facebook: Elegant Interior UK